Terms of service

These Terms of Service (“Terms”) govern your access to and use of the website https://shop.unionmercato.com (the “Site”) and the services provided by Union Mercato, operated by WayFare Limited. By using our Site, you agree to comply with and be bound by these Terms. If you do not agree, you should not access or use our services.

1. General Information

  • The Site is operated by:
    Wersus Partners LLC
    📍 1908 Thomes Ave STE 12088, Cheyenne, WY 82001, United States
    📩 support@unionmercato.com
    📞 +1 (646) 980-4123

  • We reserve the right to update, modify, or replace these Terms at any time. Changes will be posted on this page, and continued use of the Site constitutes acceptance of those changes.

2. Eligibility

  • You must be at least 18 years old or the age of majority in your jurisdiction to make purchases on our Site.

  • By using our services, you represent that all information you provide is accurate, truthful, and up to date.

3. Products & Orders

  • All product descriptions, images, and prices displayed on the Site are provided in good faith. However, we do not guarantee that product descriptions or other content are 100% error-free.

  • We reserve the right to refuse, cancel, or limit orders at our sole discretion, including cases of suspected fraud, unauthorized activity, or stock unavailability.

  • Prices are displayed in the applicable currency and may exclude taxes, customs duties, or additional fees that are the responsibility of the customer.

4. Payments

  • Payments can be made securely using Shopify Payments, PayPal, and other approved gateways.

  • By placing an order, you authorize us (or our third-party providers) to process and charge the payment method provided.

  • We are not responsible for delays or errors caused by third-party payment providers.

5. Shipping & Delivery

  • We ship worldwide using a network of logistics partners. Estimated delivery times are provided on our Shipping Policy, but they are not guaranteed.

  • Customs duties, import taxes, or fees charged by the destination country are the responsibility of the customer.

  • We are not liable for delays caused by customs clearance, courier disruptions, or force majeure events.

6. Returns & Refunds

  • Our Return & Refund Policy applies to all orders and can be accessed on our Site.

  • Customers must comply with the terms and conditions outlined in the Return Policy to be eligible for refunds or replacements.

7. Intellectual Property

  • All content on the Site, including logos, product images, graphics, text, and design, are the intellectual property of Union Mercato / WayFare Limited and are protected by applicable copyright and trademark laws.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Prohibited Uses

You agree not to use the Site for:

  • Any unlawful activity or in violation of applicable laws.

  • Uploading or transmitting viruses, malware, or harmful code.

  • Attempting to gain unauthorized access to our systems.

  • Reselling or exploiting our products or services without prior written consent.

9. Limitation of Liability

  • To the maximum extent permitted by law, Union Mercato and WayFare Limited shall not be liable for:

    • Any indirect, incidental, or consequential damages.

    • Losses arising from delays, failed deliveries, or incorrect product use.

    • Errors, inaccuracies, or interruptions on the Site.

  • Our total liability in connection with any claim shall not exceed the amount paid for the product purchased.

10. Indemnification

You agree to indemnify, defend, and hold harmless Union Mercato, WayFare Limited, and our partners from any claims, liabilities, damages, or expenses (including legal fees) arising from your misuse of the Site, violation of these Terms, or infringement of third-party rights.

11. Third-Party Services

  • Our Site may include integrations with third-party platforms (e.g., PayPal, Shopify, Google, Meta, Taboola, Outbrain, Pinterest, Snapchat).

  • We are not responsible for the availability, accuracy, or policies of third-party services. Use of such services is at your own risk.

12. Governing Law & Jurisdiction

  • These Terms shall be governed by and interpreted in accordance with the laws of Hong Kong SAR, without regard to conflict-of-law principles.

  • Any disputes shall be submitted to the exclusive jurisdiction of the courts of Hong Kong SAR.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions or concerns regarding these Terms of Service, you may contact us at:

Union Mercato – operated by WayFare Limited
📍 Rm 409 Beverley Comm Ctr, 87-105 Chatham Rd South, Tsim Sha Tsui, Hong Kong SAR
📩 support@unionmercato.com
📞 +1 (646) 980-4123